FLOWER MARKET FAQS
WHAT IS THE FLOWER MARKET?
The Flower Market is your access to shop the shelves of the world famous flower markets in Holland. We curate what is available based on what has just arrived in from the grower. Our focus is on impeccable, top grade flowers at great prices. We choose the freshest most seasonal flowers at the best value prices and fly them to Dubai. Once the flight arrives we check the quality, and put them all online and once sold we deliver within a few hours. Once we sell out the market is closed till the next week. Happily, you will never need to buy supermarket flowers again!
CAN I PRE-ORDER?
Yes sure! Email us and tell us what you are looking for and we can give you a quote and a delivery date. We do not ever guarantee flowers in advance, nor do we take payment in advance. Due to the nature of flowers, sometimes we are unable to deliver your exact requirements, we will always offer an alternative or substitute.
HOW DO THE FLOWERS ARRIVE?
We clean the stems and wrap the flowers in brown kraft paper to make things easier for you at home. You can count on your flowers arriving fresh and in perfect condition—just trim the stems to fit your vase, and you're all set!
MY FLOWERS LOOK A BIT DROOPY WHEN THEY WERE DELIVERED?
Your flowers have just arrived almost directly from Holland, they will be slightly dehydrated. Cut their stems on a 45 degree angle and place them into a vase with fresh clean water. After 12 hours your flowers will be fully hydrated and in incredible condition.
WHY ARE THE PEONIES NOT BLOOMING?
Your flowers have just been picked, they will bloom in a few days. To accelerate the blooming process you can leave them in the warmest room of your house, to slow down the process keep them as cool as possible. Even in the fridge overnight!
HOW DO I KEEP THEM LOOKING AS GOOD AS POSSIBLE, FOR AS LONG AS POSSIBLE?
Follow our care instructions for each particular type of flower. You will find it in the footer of this website. Any concerns call us and we can guide you.
WHY DO YOU KEEP TALKING ABOUT SEASONAL FLOWERS?
Seasonal blooms are a wonderful choice for your arrangements because they are at their freshest and most vibrant during their peak season. They also tend to be more affordable, as they’re widely available and abundant. Plus, they add a unique, authentic touch to your bouquets that reflects the beauty of each season.
WHERE DO THE FLOWERS COME FROM?
We have no flower growers here in Dubai, so we have to look abroad. The majority of our flowers come from Holland, but we also buy from Kenya, and Thailand.
CUSTOMER CARE?
If you have any questions or concerns, please don't hesitate to reach out to us at hello@florette.ae - We’re here to assist you!
DELIVERY FAQS
Q. CAN I TRACK MY DELIVERY?
A. Yes! You can track your order here.
Q. WHEN DOES THE ORDER GET DELIVERED?
A. Within a few hours of you ordering them. Deliveries for Dubai, Sharjah, & Ajman will be on the same day, for orders received before 5pm, otherwise they will be delivered the next day. You can track your order here.
Q. DOES SOMEONE NEED TO BE THERE TO SIGN FOR THE DELIVERY?
A. No, as long as they're being left in a safe place out of direct sunlight and away from heat, we can leave them at your door. If your order is a gift and leaving the flowers isn't possible, we will contact the recipient to arrange for a re-delivery.
Q. WHERE DO YOU DELIVER?
A. We deliver in Dubai, Sharjah, and Ajman. Delivery on the same day if you order before 5pm. Any orders placed after 5pm will be delivered the next day. We also deliver to Abu Dhabi on the same day if you order before 12 midday. Orders after 12 midday will be delivered the next morning. The minimum order for delivery in AD is 300dhs and the delivery is free of charge.